Kaleyra DLT AI

Kaleyra's very own DLT Assistant

My EntityID and TemplateID are uploading incorrectly in Kaleyra when I do a bulk upload.
Don't worry, this is easily fixable in excel. Excel truncates a string of "0"s when the string is too long for it, rounding off the last digi...
Tue, 29 Sep, 2020 at 4:02 PM
With the Template and Entity ID check, will there be a delay in the delivery of my messages?
Due to the additional step of validating the TemplateID  and EntityID for each message that is triggered, there will be a slight delay, regardless of if you...
Thu, 8 Oct, 2020 at 2:27 PM
Can I add an Entity ID to a Sender ID in 1 username and then add the same in another username as well?
Yes. You can most definitely do so. There is no limitation to adding the same values for EntityID and SenderIDs to different usernames within Kaleyra’s pan...
Thu, 8 Oct, 2020 at 2:28 PM
If the Sender ID that I have triggered a message from is not valid, can Kaleyra check this at the application level and append Kaleyra’s Sender ID on my messages?
No this would not be possible. As per the update from TRAI and DLT Platform governing body, the Telemarketers (Kaleyra) will not be allowed to push message...
Thu, 8 Oct, 2020 at 2:29 PM