SMS Basics

This section has details on the basics of SMS, types of SMS, application and must know SMS fundamentals.

What is a Sender ID?
A Sender id is a name or ID with which your message that is triggered through Kaleyra's platform will be seen when the SMS is received on the handset.  ...
Fri, 18 Jun, 2021 at 12:15 PM
How do I create a Template?
Creating a Template A Template is a predefined format of a saved message. A template allows you to use a single message at multiple instances with changeab...
Fri, 18 Jun, 2021 at 1:35 PM
Can I send SMS using your API?
Yes, you can. You will need an API key to use our API. To do so, follow the steps below: To add in your own API just follow the steps below: Click on...
Thu, 19 Sep, 2019 at 4:27 PM
How do I send Customized Messages?
Sending a Customized SMS This option allows you to send a message with custom parameters within the template that can be dynamically replaced when the mess...
Fri, 18 Jun, 2021 at 3:20 PM
How do I upload Documents?
Managing Documents Through this section, you can upload an optin document. As a part of verification process, we’ll require a document that’ll enable us to...
Mon, 23 Sep, 2019 at 6:31 PM
What is the length of Sender ID?
A SenderID is a representation or an identifier with the customers who receive your messages know that the message is coming from your company. Sender id s...
Mon, 28 Jun, 2021 at 12:32 PM
How can I request for approval of sender ID?
Firstly, you will need to create an account in the DLT portal by registering your company as an Entity. After that, you will need to make sure you apply fo...
Fri, 18 Jun, 2021 at 12:43 PM
What is Customized SMS ?
Customized SMS enables you to create replaceable parameters through which the message content will be sent customer wise. This will enable you to create a s...
Tue, 1 Oct, 2019 at 3:38 PM
What is "opt-in" service?
When a user is interested in your business offering, he subscribes to it. This process is called opt in and the service is called opt in service. To kn...
Tue, 1 Oct, 2019 at 3:44 PM
What are "Unicode" Messages?
Many a time, customers would like to experience the look and feel of their own language. Unicode SMS allows you to send messages in any foreign and regional...
Mon, 28 Jun, 2021 at 12:42 PM