We are not too sure on this, since the entire process is currently manually done by all operators, where they check the form submitted against the details shared in the attached supporting documents.
In case you have no response for more than 2 working days, we can have this checked for you. Please share the below details to your account manager to get this checked:
- Registered Email ID
- Registered Phone number
- PAN/TAN details used for Registration
- In case you are waiting for an approval of sender-ID, then a screenshot of the portal displaying all the details.