If you have forgotten the password, follow the steps below:
Click on “Forgot?” button on the login page to change your password.
On the page that appears, enter your username for which you want to reset password.
You will receive a verification link to your registered email id. Follow the link to reset your password.
Set a new password and you’re set to re-login!
Username can not be mentioned as password and old password can not be re-used again
Do check your spam mailbox also for the password reset email.
Checklist to configure your account
After successful login to your Alerts/ promo account, you need to consider the prerequisites given below:
Adding Credits: You can request your account manager to add credits to your account if the minimum balance is not maintained to send SMS.
Successful KYC Verification: Make sure you must have gone through our KYC Verification to enjoy an uninterrupted service experience.