Consent Template Registration - FAQs

Generic information around TRAI rules for Consent Template Registration

Consent Template Registration - Operators
Consent template registration involves the collection of the consent of the end customer to send future communication to them regarding the services being e...
Thu, 8 Jul, 2021 at 1:59 PM
Does Consent template apply to all messages? Do I need to get consent from my customers to send OTPs as well?
Consent template applies only to Service Explicit messages. This does not apply to Transactional or Service Implicit messages. The consent template is a me...
Wed, 5 May, 2021 at 12:05 AM
Consent Template Samples
  Sample 1: [Brand Name]: Dear Customer, thanks for visiting The Design Studio in Andheri (W) today. We would love to stay in touch with you about our new...
Thu, 24 Jun, 2021 at 7:39 PM
What is Consent Registration?
Per the update received from TRAI, all Principal Entities are required to declare and register the consents of their customers on the DLT portal of Telecom ...
Sat, 26 Jun, 2021 at 11:39 AM
Why do I need Consent Registration?
This update is particularly important to customers sending promotional/service explicit messages. In the absence of the customer consent in the TSPs system,...
Sat, 26 Jun, 2021 at 11:39 AM
What is the process to register Consent Templates?
PEs need to register their consent templates in these formats. Kindly note that the consent templates which are not aligned with the below guidelines w...
Sat, 26 Jun, 2021 at 11:39 AM
Guidelines for Consent Templates
All the PEs are required to align their consent templates as per the following Guidelines:  Registration of the consent template is a prerequisite for up...
Sat, 26 Jun, 2021 at 11:39 AM
What is the difference between Consent and Content Templates?
To understand the difference in terms of different aspects of consent and content template, we have made this easy-to-understand comparison chart for your r...
Thu, 8 Jul, 2021 at 5:36 PM
Consent Template Mapping to Content Templates - Operators
The process of mapping all your promotional and service explicit message templates to consent templates is mandatory as per the new regulations that have be...
Thu, 8 Jul, 2021 at 6:40 PM