Reseller Customers

A comprehensive guide on the Reseller model of the Alerts application, the features available, and how to maintain customers and other resellers within the application.

Who is a reseller?
A reseller is a company or individual (merchant) that purchases goods or services with the intention of selling them rather than consuming or using them. I...
Fri, 2 Jul, 2021 at 7:30 PM
How do I set up a reseller model with Kaleyra?
Kaleyra has a very robust and easily operable and manageable Reseller set-up to help you create and manage your own reseller as well as direct customers wit...
Fri, 2 Jul, 2021 at 8:07 PM
How do I use my Direct Reseller Account?
A direct reseller account has the ability to: Create new reseller accounts Create new customer accounts Manage permissions for each of the accounts crea...
Fri, 2 Jul, 2021 at 8:10 PM
How can I create Reseller accounts through my own reseller account?
As a direct reseller, you have the freedom to create one or more reseller accounts of your own, who may have their own customer accounts that they provide t...
Fri, 2 Jul, 2021 at 8:15 PM
How can I create a new customer account from my reseller account?
As a Reseller, you can go ahead and create customer accounts, which allows your customers to send messages, create txtly links, view their message statuses ...
Fri, 2 Jul, 2021 at 8:14 PM
How do I change the permissions for a reseller or customer from my direct reseller account?
As a direct reseller, you will from, time to time, need to give various permissions to your resellers or customers. This can be very easily done from your d...
Fri, 2 Jul, 2021 at 8:13 PM
How do I change account details for a reseller or customer from my direct reseller account?
As a direct reseller, you will from, time to time, deactivate or activate your resellers or customers. This can be very easily done from your direct reselle...
Fri, 2 Jul, 2021 at 8:15 PM
How do I add or remove credits for a reseller or customer from my direct reseller account?
As a direct reseller, you will from, time to time, deactivate or activate your resellers or customers. This can be very easily done from your direct reselle...
Fri, 2 Jul, 2021 at 8:16 PM
Where can I get reports for my reseller accounts from my direct reseller account?
As a direct reseller, you will need to have an understanding of how your resellers are using the services so that you can maintain your account and credits ...
Fri, 2 Jul, 2021 at 8:16 PM
Can I check the status of SenderIDs of my customers as a Reseller?
As a reseller, for you to have an oversight on things, Kaleyra has provided you with the access to have visibility over the SenderIDs that your customers ha...
Mon, 5 Jul, 2021 at 8:43 PM