Sending an SMS

Can I send bulk SMS?
Yes. You can.  To send Bulk SMS, follow the steps below: 1. Click on "Bulk upload" option from Main Menu of the SMS application. 2. Upload a...
Tue, 11 Sep, 2018 at 12:49 PM
I want to try sending in 2 large bundles for an A/B test. How can I do that?
You can use our feature "Bulk Split Schedule". To use the feature, follow the steps below: 1.Click on "Bulk Split Schedule" from mai...
Fri, 23 Aug, 2019 at 12:18 PM
How can I schedule an SMS?
Follow the steps below to schedule an SMS: 1. Create an SMS content by clicking on "Quick Send SMS" 2. You'll find an option to "Sc...
Fri, 23 Aug, 2019 at 12:23 PM
Can I convert my email to a simple SMS?
Yes, you can. To do so, follow the steps below: 1. Click on 'Manage Items' from main menu of your SMS account. 2. Choose "Email to SMS&#...
Fri, 23 Aug, 2019 at 12:24 PM
How do I prevent duplication of same message to a single number>?
While entering numbers on our application, click on Unique button to remove duplicated numbers. 
Fri, 23 Aug, 2019 at 12:25 PM
I want to send SMS to only my subscriber list. How can I do that?
Yes. You can send SMS only to the subscriber list (Opt in users). To do so, follow the steps below: 1. Click on "Optin SMS" from the Main menu...
Fri, 23 Aug, 2019 at 12:27 PM
Does Kaleyra follow any DND logic for sending SMS?
Kaleyra does have DND filter at all servers. As per TRAI guidelines, we update our DND registry twice a week so as to avoid sending any SMS to those n...
Fri, 23 Aug, 2019 at 12:28 PM
Will I be charged for sending SMS to DND numbers?
You will not be charged extra if you try to send SMS to any DND number(s). You can only send transactional messages to DND numbers or if the recipient of su...
Fri, 23 Aug, 2019 at 12:29 PM
What happens if the SMS delivery is failed?
Retry mechanism is enabled for every Kaleyra server for redundancy purpose. While sending SMS campaigns, if any campaign due to following reasons could not ...
Thu, 6 Sep, 2018 at 6:25 PM
What is DND?
DND stands for 'Do Not Disturb'.  This is an initiative taken by TRAI (Telecom Regulatory Authority of India) to save consumers from receiving...
Fri, 23 Aug, 2019 at 3:23 PM