Indonesia has a specific pre-registration process, that needs to be done prior to being able to execute messages towards their end customers.

Pricing and plans can be discussed with your account managers prior to initiating the registration process

 

Country

Indonesia

Pre Registration

Yes

Registration Type

Sender ID Registration

Charges

No charges

ETA (Working Days)

30 – 45 days

Alphabetic Sender ID

Yes

Numeric Sender ID

-

Long Code Support

No

Short Code Support

Yes

Unicode SMS Support

No

Character Set

-

2 Way SMS Support

No

Number Portability

No

Noc Format

-

DLR Format

SMSC DLR

Sender ID Type

Registration Required

Doc required for registration

NOC required for Domestic* Clients, not International**

Comments

Sender IDs might be replaced by an alphanumeric SenderID to ensure delivery
You can only use Indonesia long codes for person-to-person (P2P) messaging, but outbound Sender IDs will not be preserved.
 Starting 31/10/2018, Indonesian government requires SIM card owners to register their number with a national ID. This requirement is immediate for new numbers, and will have a gradual impact on active subscribers until 28th February 2018, causing messages to fail towards unregistered numbers.

Message restrictions

Sexual content is not allowed.
Racist content is not allowed.
Gambling content is not allowed.
 Religious content that insults another religion is not allowed.

 

Domestic* Clients: This refers to clients requesting for messaging services within the country they are based out of. Example: Indonesian client, requesting for termination of messages toward their Indonesian audience.

International** Clients: This refers to clients requesting for messaging services outside the country they are based out of. Example: Indian client, requesting for termination of messages toward their Indonesian audience. 

Please find attached below the Documents that needs to be submitted for Domestic clients. This is mandatory before you send any messages towards Indonesia.

  • Appointment Letter Hutchison
  • Appointment Letter Indosat
  • Appointment Letter SmartFren
  • Appointment Letter Telkomsel
  • Appointment Letter XL
  • Sender-ID registration Form – SmartFren